Company reviews



Felicia 2
172 days ago
The service was great, you can get more explanation than others places, people very nice and kinder. Definitely I would go again if needed. Thank you!
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Saleemah 3
198 days ago
Dr Usman was so lovely. Took his time to explain everything. He’s very good at what he does and is a people person. Would recommend 10 times over
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Maxine 6
208 days ago
We were referred here by GP for a lump on my teenage daughters eyelid. The service was impeccable staff were helpful and friendly and the optometrist was thorough in his investigations, diagnosing the problem and telling us how to treat and follow up. I would recommend this opticians to all.
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rizwan 2
258 days ago
Excellent service. Attentive to my symptoms, and elaborate methods used to investigate.
My new go-to. Thank you
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Kellie 65
268 days ago
Bit of a delayed review but better late than never! I visited this opticians for the first time a few weeks ago as I was really worried about irritation on my eyelids. The whole team were amazing; the man who looks after the bookings sorted me a quick appointment and the specialist who looks after glasses and purchases helped me after the appointment with no hard sales tactics at all. Super friendly and nice. But the biggest compliment goes to Usman, who walked me through every step of the appointment with detail and reassurance. As a nervous patient, he was kind and informative. I have had private and nhs appointments before in the UK and Australia but he outshone them all in his warm and professional conduct. He is now my permanent optometrist, I know I am in safe hands. I highly recommend this company for all optical needs. A pleasure to visit and we are lucky to have the team so close by in the community. Thank you guys and see you soon!
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Ahmad 1
292 days ago
I cant lie you know very good place very nice workers good place to go definitely check it out cheap aswell.
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Saimah 1
1 year ago
Highly recommend they are very friendly and welcoming. I was given a thorough explanation about the best safety measures for my eyes.
Very affordable and stylish lenses aswell
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Sophia 1
1 year ago
After going to Specsavers for many years we were advised to go to our local independent opticians. Booked a family appointment.
Great customer service from beginning to end. Explained everything in detail before, during and after all our tests. Would highly recommend to family and friends.
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Mohammed 8
1 year ago
Amazing Customer Service. Great advice on the issues I have with my eyes. And a wide variety of great Glasses to choose from. Would definitely recommend to anyone with Optical issues
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Ibrar 8
1 year ago
MUST READ.
I have been suffering with dry eyes and associated conditions for months.
Dr Osman took his time explaining all he did and all his findings. He took pictures to help, he recommended products and explained differences and even suggested steps I should take in the future. He listened and answered my many many questions and let me take notes.
At no point was there any attempt to sell products or services, it was a genuine caring service. He will not know the help and gratitude I have for his help.
Make sure to use this opticians for any need you have.
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247 1
1 year ago
This week i experienced a lot of discomfort with my eyes, I felt there was a foreign object in the eyes which was causing a lot of irritation. I decided to see give it a couple of days hoping the discomfort would go away but it got much worse.

I called 111 and was hoping to receive guidance and was told I would receive a call later in the evening. By chance I saw Osman the same day who recommended I come by for a full examination and they work with 111. The service I was provided was excellent, I was put to ease and everything was explained to me why I was experiencing so much discomfort.

I definitely would recommend Vision Academy to everyone. Thank you for the brilliant service this week.
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jjangYoo 4
1 year ago
Thank you for helping me treat my stye/chalazion by explaining the cause and recommending the suitable eye care!
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